Kelly Ann Shearer

Kelly Ann Shearer

Client Success Manager

About Kelly

Kelly Shearer & Holly Smith at Franchise Event As Client Success Manager, Kelly Ann Shearer works closely with IFPG’s ElitePlus members and Elite vendors to ensure they get the most out of their membership experience. From personalized support and check-ins to helping members navigate opportunities, Kelly Ann is always ready to assist with a helpful attitude and a focus on building strong relationships.

Kelly Ann also lends her support to our Basic and Franchise Partner members, making sure every level of membership gets the attention it deserves. Whether it’s answering questions, coordinating resources, or helping members feel connected to the IFPG community, Kelly Ann brings a can-do mindset to everything she does.

With a background in membership management in the fitness industry as well as event planning, Kelly Ann combines strong communication skills with a genuine passion for helping people succeed—perfectly aligning with IFPG’s mission to serve with integrity, professionalism, and care.

Kelly's insights on IFPG

“I’m incredibly grateful to be part of such an amazing company—one that truly values every individual and fosters a culture unlike anything I’ve ever experienced. I feel so fortunate to work alongside a dedicated team that feels more like family. The sense of community within IFPG is something I’m deeply proud of, and the members are just as inspiring as the organization itself.

I genuinely love my role at IFPG. I’m surrounded by colleagues who uplift me, share their knowledge, and support my growth. We work together with a shared passion for delivering the best possible experience to our members. Helping others and lifting them up has always been a core part of who I am, and this role allows me to do just that—supporting our members and helping them thrive within our network is deeply rewarding.”

Contact Kelly Ann Shearer

Phone: 888-977-IFPG ext 118

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Fax: 888-897-3946