Mobility City Franchise Cost and Requirements for 2026

Training Overview

Mobility City provides a structured training program built to prepare every new owner for launch, growth, and long-term success. Training blends hands-on instruction, classroom learning, product education, operational systems, and real-world field practice. Franchisees leave training fully prepared to serve customers, manage staff, and operate both the showroom and mobile service model.

Phase 1: Pre-Launch Integration (Weeks 1?2)

Setting up the foundation of the business.

• Business setup support
  
  

• Bank accounts, insurance, and licensing guidance
  
  

• Vendor onboarding and purchasing
  
  

• CRM setup and phone system configuration
  
  

• Showroom planning and layout guidance
  
  

• Initial staff recruiting guidance
  
  

• Pre-learning modules and product orientation
  

This phase ensures every owner begins with the correct infrastructure and tools in place.

Phase 2: Virtual Training Academy (Week 3)

Introduction to the full Mobility City system.

• Multi-module virtual program
  
  

• Equipment categories, product features, and benefits
  
  

• Repair fundamentals and service flow
  
  

• Scheduling, routing, and daily operations
  
  

• Sales and customer engagement training
  
  

• National accounts overview
  
  

• VA and institutional servicing overview
  
  

• Safety, sanitization, and quality standards

Phase 3: Operational Setup & Field Preparation (Week 4)

Finalizing the launch checklist.

• Showroom staging
  
  

• Inventory ordering and intake
  
  

• Technician preparation
  
  

• Review of repair tools and equipment
  
  

• Vehicle preparation and branding
  
  

• Review of all launch milestones
  
  

• Go-live readiness assessment

Phase 4: In-Person Training in Boca Raton (Week 5)

Franchisees travel to Mobility City Headquarters in Boca Raton for a focused, immersive in-person training experience.

What owners can expect in Boca:

• Full product and equipment demos
  
  

• Hands-on repair demonstrations
  
  

• Real-time rental and sales process training
  
  

• Showroom operations
  
  

• Marketing and lead-generation workshops
  
  

• National accounts and VA servicing deep dive
  
  

• Leadership training with the executive team
  
  

• Business development and field networking strategies
  
  

• Ride-along field operations with technicians
  
  

• One-on-one planning sessions with support directors
  

Owners meet every department head to understand how corporate supports their long-term success.

Phase 5: Launch Week Support (Week 6)

Your dedicated launch specialist works with you through:

• Opening preparation
  
  

• First-day operations
  
  

• First rentals and repair orders
  
  

• Staff coaching and role rehearsals
  
  

• Customer engagement scripts
  
  

• Appointment scheduling and routing
  
  

• Initial marketing activation
  

Corporate stays directly connected during your first week to ensure momentum.

The First 60 Days: What to Expect

For the first 60 days after opening, owners receive structured coaching that includes:

• Weekly performance reviews
  
  

• Marketing and sales coaching
  
  

• Repair and rental process reinforcement
  
  

• CRM usage guidance and data hygiene monitoring
  
  

• Inventory guidance and ordering
  
  

• National account onboarding
  
  

• VA opportunity alignment where applicable
  
  

• Financial tracking and KPI introduction
  

This period focuses on building skill, confidence, habits, and revenue traction.

Ongoing Support

Mobility City provides one of the strongest support systems in the mobility industry.

• Weekly franchisee calls covering goals, sales, and operations
  
  

• Monthly systemwide performance roundtables
  
  

• Dedicated franchise business coach
  
  

• 24/7 support access for urgent operational questions
  
  

• Marketing team support across digital and local channels
  
  

• Monthly manufacturer product and repair webinars
  
  

• Corporate call center partnership option
  
  

• Continuous updates to SOPs, tools, and playbooks
  
  

• Field support, ride-alongs, and business reviews
  

Owners operate with hands-on guidance for the long-term.